I received the promotion to get 4 free cigars w/ purchase of $49.99 or more and when I did do the field for the promotion code was NOT present in my cart at check out. Will this promotion be applied because I'm obviously a new user that used the promo code or am I going to have to call their 800# to raise a stink and demand they honor their own promotion?
I'm sorry to hear there was an issue with adding this promotion. I have received your email regarding this matter and will be responding to it momentarily.
We appreciate you making us aware of this situation.
Hi there, I sent you a message to your inbox so we can resolve this issue and you can receive your founders box. We sincerely apologize for any inconvenience this may have caused you.
